Creatio, the Boston-headquartered customer relationship management (CRM) company focused on no-code and low-code CRM app deployment, has officially launched its latest platform update, the 8.3 “Twin” ...

Brevo’s 2026 Smart Loyalty Guide makes the case for CRM-integrated loyalty that uses AI to close the inactivity gap.

When a CRM is clear and simple to navigate, your team spends less time figuring out how to use it and more time doing the actual work. If you want to increase user adoption of your CRM, it's important ...

Freshsales CRM stands out for its user-friendly interface, comprehensive core capabilities, and flexible pricing model. The ...

The $10B CRM market has remained largely stagnant for nearly two decades, with B2B SaaS companies forced to rely on bloated, outdated systems that create more problems than they solve. Sales teams ...

Nutshell reports effective CRM and email marketing alignment enhances customer relationships through strategic planning in people, processes, and data governance.

AI-enabled automation is the new linchpin of innovation in CRM platforms. However, the expected productivity gains have yet to translate into meaningful improvements in customer experience (CX). The ...

Top 5 CRM software for sales and customer management: compare features, pricing, and best-fit use cases to boost revenue, retention.

Starting price: No upfront pricing for SAP Sales Cloud. Key features: SAP Customer Relationship Management (CRM) and Customer Experience (CX) products are key components of SAP Business Suite and work ...

Autonomous CRM includes multiple stages of the customer journey – lead management, sales, configure price and quote (CPQ), field service and customer service and support. ServiceNow highlighted how ...

The customer experience conversation has become dominated by a singular narrative — deploy AI agents to automate support tickets, personalize marketing campaigns, and accelerate sales cycles. While ...