Opinions expressed by Digital Journal contributors are their own. “True innovation lies in creating systems that empower organizations to achieve seamless operations. Every CRM solution is an ...

Merkle, a customer relationship management specialist, has acquired digital and direct marketing shop New Control. The 90 employees at the New Control shop will become part of Merkle's digital agency ...

In most cases, people are meant to keep secrets. However, they must also share secrets that break ground in the technological industry with the world. The future of customer relationship management ...

Mr. Anil Kumar Ratnala is a distinguished Customer Relationship Management (CRM) systems and cloud integration expert. His career is marked by a strong focus on developing practical and scalable CRM ...

Microsoft is swallowing up yet another Dynamics CRM specialist after coming to an agreement to take large chunks of close companion Adxstudio in house. A blog post announcing the deal confirmed that ...