Why is it that we still get a tiny thrill from checking the mailbox each day? Rationally, we know what’s in there: bills we don’t want, catalogs we never ordered, and that bulky Valpak stuffed with ...

In today’s fast-paced digital world — where emails and instant messages dominate — sending a handwritten note has become a rare and valuable gesture. Businesses often overlook this traditional form of ...

Business Insider asked etiquette experts when it's appropriate to send a handwritten thank-you note. They said a note is essential after staying at someone's home or receiving a personalized gift.

Frank Mischler of Mischler's Florist has written an estimated 15,000-20,000 thank you notes to customers over the past decade, earning their loyalty in an age of declining customer service.

A thank-you note got me my first real job. As a newly minted college graduate with no work experience, I was having a tough time finding my first grown-up gig. I thought I’d never get a break until I ...

In a world where communication is often reduced to quick texts and social media posts, the art of expressing gratitude can sometimes be overlooked. Many people wonder whether they really need to write ...