Verizon outage left millions without service. Now the FCC wants your input

The Federal Communications Commission has launched a formal investigation into a Verizon outage that left millions of ...

Were you affected by Verizon outage? Feds want to hear from customers

The service outage lasted at least 10 hours last month, with customers unable to make and receive calls and text messages.

Verizon customers: Feds want to hear from you after massive outage

Customers have until March 16 to submit their stories and are advised to send them to VerizonOutage2026@fcc.gov. If the FCC ...

Verizon must face FCC probe for turning over GOP lawmaker phone records: Hagerty

WASHINGTON — Sen. Bill Hagerty (R-Tenn.) is demanding that the Federal Communications Commission probe Verizon for allegedly breaking federal law by sharing his and other Republicans’ call logs with ...

Verizon customers: The FCC wants to hear from you about the January blackout

As stated, Verizon has sent $20 of account credit to those customers affected, and even stretched to $200 for some businesses who complained about the impact on their custom. However, should the FCC ...

Paying off your Verizon phone online could delay unlocking by 35 days

In a change spotted by Ars Technica, Verizon's postpaid customers now face a 35-day delay if they pay off a device installment plan through the My ...

The FCC wants to hear your Verizon outage experience

The investigation is particularly interested in the impact on 911 calls.

Verizon imposes new roadblock on users trying to unlock paid-off phones

Verizon this week imposed a new roadblock for people who want to pay off device installment plans early in order to get their ...